Last Updated: August 7, 2025

This Privacy Policy describes how PeptidesUSA (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit and make purchases from our website at www.peptidesusa.com (the “Site”). We are committed to protecting your privacy and handling your data in an open and transparent manner.

If you have any questions or concerns about this policy, please contact us at service@peptidesusa.com

1. The Information We Collect

We collect personal information to provide you with our services, process orders, and communicate with you. The types of personal information we collect include:

  • Identifiers: Name, email address, physical address, shipping address, telephone number, unique online identifiers (e.g., IP addresses, device identifiers).
  • Commercial Information: Records of products or services purchased, purchasing history, and shopping patterns.
  • Internet or Other Electronic Network Activity: Browse history, search history, information on your interaction with the Site (e.g., pages visited, clicks), and information collected through cookies.
  • Location Data: General location data inferred from your IP address.
  • Inferences: We may use the information we collect to create a profile reflecting your preferences and characteristics (e.g., purchase history to recommend similar products).

We do not collect sensitive personal information, such as medical data, financial data (credit card information is handled by a secure, third-party payment processor), or data revealing racial or ethnic origin.

2. How We Use Your Information

We use your personal information for a variety of business purposes, including:

  • To Fulfill Orders: To process your payment, ship your order, and communicate with you about your purchase.
  • To Maintain Your Account: To manage your registration on our Site and provide you with a personalized shopping experience.
  • To Improve Our Services: To analyze website traffic, trends, and user behavior to improve the design and functionality of our Site.
  • For Communication: To send you service-related messages (e.g., order confirmations, security alerts) and, with your consent, promotional and marketing materials.
  • For Security and Fraud Prevention: To protect our Site and our customers from fraudulent transactions and illegal activity.
  • To Comply with Legal Obligations: To meet our legal duties, respond to legal requests, and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell, rent, or loan your personal information to third parties. However, we do share your information with trusted third-party service providers who assist us in operating our business. These third parties are contractually obligated to protect your data and are prohibited from using it for any purpose other than providing their services to us. These service providers may include:

  • Payment Processors: To securely handle your credit card transactions.
  • Shipping and Logistics Partners: To fulfill and deliver your orders.
  • Analytics Providers: To help us understand how our customers use our Site.
  • Marketing and Email Providers: To manage our email and SMS communications.

4. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information. We are committed to honoring these rights.

  • For California Residents (CCPA/CPRA):
    • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
    • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, or comply with a legal obligation).
    • Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information as those terms are defined under the CCPA/CPRA.
    • Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA/CPRA rights.
  • For EU/UK Residents (GDPR):
    • Right to Access: You have the right to request a copy of the personal information we hold about you.
    • Right to Rectification: You have the right to have inaccurate or incomplete data corrected.
    • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information.
    • Right to Restrict Processing: You have the right to request that we limit the way we use your personal information.
    • Right to Data Portability: You have the right to request a machine-readable copy of your data.
    • Right to Object: You have the right to object to our processing of your personal information under certain circumstances.

How to Exercise Your Rights: To exercise any of these rights, please contact us by email at service@peptidesusamail.com. We will respond to your request within the timeframe required by applicable law.

5. SMS/Text Messaging

By consenting to our SMS/text messaging service, you agree to the Mobile Terms outlined below. We use this service to send service-related messages (e.g., order updates, account alerts) and, with your explicit consent, promotional messages (e.g., marketing offers, cart reminders).

  • Opt-In: You must provide your explicit consent to receive SMS messages. This consent is not a condition of any purchase.
  • Charges: We do not charge for the Service, but standard message and data rates from your wireless provider may apply. You are responsible for all such charges.
  • Liability: Wireless carriers are not liable for delayed or undelivered messages. You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service.

6. Cookies and Log Files

Our Site uses cookies to personalize your experience and analyze website traffic. A cookie is a small text file stored on your device. We use them for:

  • Functionality: To remember your shopping cart contents and preferences.
  • Analytics: To track user movements and clicks to improve our Site’s design.
  • Personalization: To customize content based on your Browse history.

Like many other websites, we also use log files, which track non-personally identifiable information such as IP addresses, browser type, and date/time stamps to analyze trends and administer the Site.

Your Choices: You can manage or disable cookies through your individual browser settings. For more information, please refer to your browser’s documentation.

7. Data Security

We take the security of your personal information seriously. We use industry-standard encryption technologies (e.g., HTTPS/SSL) when transferring and receiving data. While we strive to protect your data, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

For any questions, requests, or concerns regarding your personal information, please contact us at:

Email: service@peptidesusa.com